Terms & Conditions

These terms and conditions apply to all purchases made via the website of Trendora Fashion, located at Pletterijstraat 75, 2515 BN Den Haag, The Netherlands, and accessible via support@trendorafashion.com.

1. Applicability

By placing an order on our website, you agree to these terms and conditions.

2. Product Information

We strive to provide accurate and up-to-date product descriptions. However, errors such as typographical mistakes or inaccuracies may occur.

3. Ordering and Payment

Orders are processed only after full payment has been received. Available payment methods may vary depending on your location. Customers are responsible for selecting a valid payment method available in their country.

4. Processing and Delivery

Processing time: 1–3 working days
Shipping time: 3–7 working days (depending on location)
Orders may be shipped directly from our international suppliers.

5. Returns and Cancellations

Please refer to our separate Returns Policy for full details regarding returns and cancellations.

6. Liability

Trendora Fashion is not liable for loss or damage during shipping once the tracking information indicates that the order has been delivered. Customers are responsible for providing accurate shipping details.

7. Intellectual Property

All content on this website, including text, images, and logos, is the property of Trendora Fashion and may not be used, reproduced, or distributed without prior written consent.

8. Complaints Procedure

Complaints can be submitted in writing via support@trendorafashion.com. We aim to respond within 5 working days.

9. Applicable Law

These terms and conditions are governed by the laws of The Netherlands.