Return Policy
At Trendora Fashion, we strive to ensure our customers are satisfied with their purchase. However, if you wish to return an item, please review the policy below.
Conditions for Returns
- Items can only be registered for return after they have been received.
- Return shipping costs are the responsibility of the customer, including any international shipping fees.
- Items must be unused, unwashed, undamaged, and returned in their original condition with all tags attached.
- Trying on items is allowed, but they must not be worn.
- Orders placed with the intention of returning multiple sizes or items are not accepted.
Return Process
- Notify us of your return via support@trendorafashion.com within 14 days of receiving your order.
- After approval, we will provide the return address of our supplier.
- Return the item at your own expense, including any applicable shipping or customs costs.
- We strongly recommend using a tracked shipping method.
Refunds
Once the returned item has been received and inspected, and meets our return conditions, the purchase amount will be refunded within 14 days via the original payment method.
Liability
- Trendora Fashion is not responsible for lost or missing parcels if the tracking shows that the order has been delivered.
- Customers are responsible for providing the correct shipping address.
- Any errors in the shipping address must be reported within 24 hours of placing the order.
Contact
For any questions regarding returns, please contact us at:
support@trendorafashion.com